Privacy Policy

Effective: November 15, 2025

Last Updated: November 5, 2025

Introduction

This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our services. Rewardly is the “data controller” of your personal information collected through the services (as defined in our Terms of Service ). It’s important that you read this entire policy, but here’s a summary to get you started:

We care a lot about privacy. We are committed to creating a space where people can come together and earn the skins they want without hassle. Respecting user privacy is a key part of that mission.
We don’t sell your personal information. Our business is based on you choosing what information is shared with us and our partners, not from selling your personal information to third parties.
We limit what information is required. We require the information that enables us to create your account, provide and maintain our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.
We care deeply about safety. Our dedicated staff team works hard to help keep our community safe. We also use certain information to help us identify violations of our Community Guidelines and prevent harmful content from being distributed through the services.
We give you control. We give you the ability to control your privacy on Rewardly. ‍

Rewardly is your place to earn skins

We created Rewardly to be a platform where it’s easy to earn skins, communicate genuinely and have experiences with people from around the world.

Our “services” has the same meaning as defined in the Terms of Service . They include the Rewardly website, which can be accessed on mobile, web, desktop, console, or even a connected home appliance—any device with a web browser and internet connection. We also have a blog, and support center, and we may collect your information through other means like surveys, emails, and social media. If we build another product, our services include that too.

As explained in our Terms of Service , we allow users to add content to the services in a number of different ways, including via posts and in smaller and larger spaces. If you share content within larger spaces, that content may be accessed by many people, including people you do not know. For example, if you decide to make a post or participate in the chat.

We may also use the content you post to help us identify harmful content on the services, and enforce our Terms of Service and Community Guidelines . These things are important to us, and we believe they will make Rewardly even better for our users. You can limit the extent to which your content is used for these purposes as described in the “How to control your privacy” section below. You should take all of this into account when you are using our services, and choose the features, and settings that are most appropriate for your content.

We make money from advertising and affiliate marketing partnerships with various providers, not from selling your personal information to third parties.

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The information we collect

We collect certain information when you use Rewardly. This includes information you provide to us, information we collect automatically, and information we receive from other sources.

Information you provide to us

Account information. When you create a Rewardly account, you can come up with a username and password, and provide a way of contacting you (such as an email address and/or phone number). You’ll also need to provide your birthday. In some cases, you may be required to verify your account or provide additional information (like a phone number) to your account. You may also have a custom name or nicknames.
Personal information. When using our Service we may ask you certain personally identifiable information (such as physical address, relationship status, interests and hobbies, educational and employment details) that can be used to send you emails and notifications about promotions, including, but not limited to, market research survey opportunities offered by our clients and/or partners. Your participation in these opportunities is completely voluntary, and you can unsubscribe anytime. We may process special categories of data which include information about race, ethnic origin, politics, religion, health, sex life or sexual orientation. We process profile data for the purposes of demographic screening.
Content you create. This includes any content that you upload to the service. For example, you may write messages or posts, or upload and share images through the services. This also includes your profile information and the information you provide when you create your account. We generally do not store the contents of messages or posts once deleted. If we were to change that in the future (for example, to facilitate content moderation), we would disclose that to you in advance. We also don’t store images content after deletion, but we do retain the image in case it has been flagged for a short period of time. We may build features that help users engage with text and images content.
Order information. If you withdraw any skins through Rewardly, you may need to submit a valid delivery details such as your Steam trade link or game identifier/tag.
Information from actions you take. We collect information about your use of Rewardly and your activities on the services. This includes any offers you complete (feedback, publications, research and surveys), any friends you add, the users, and pages you engage with, the leaderboards you participate in, content moderation decisions you make, information about shop activities including what you withdrawn, place in your cart, and other related actions. You can control whether we collect, use, and display this information as described in the “How to control your privacy” section below.
Information used to enable optional features. Certain features, such as third-party login providers, may require that you provide additional information (or grant us access to such information) to make them work. This also includes third-party login provider data you choose to enable and the data you authorize those third-party services to share with us. For example, when you link your X (formerly twitter) account, we may collect your username in order to display that information on your profile (if you have chosen to do so).
Other information you provide directly to us. You may have the option to submit additional information as you use Rewardly. For example, you may choose to participate in our verified program, which requires that you provide additional information about yourself. Or, you can choose to submit additional personal information if you wish to participate in surveys, so you can have a greater chance of being qualified, or submit information to our Support team.

Information we collect automatically

We also collect information automatically from you when you use Rewardly. This includes:

Information about your device. We collect information about the device you are using to access the services. For example, this includes information like your IP address, operating system information, browser information, and information about your device settings, such as your notifications permission.
Information about your use of the apps or websites. For example, we collect log and event information related to how and when you use our services (such as the pages, the activities you engage in, or the content you interact with).
Other information that we collect automatically. When you take certain actions on other sites, we may receive information about you. For example, when we advertise for Rewardly on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral link, such as which website you came from.

We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyze and improve your experience and the services. You can control cookies as described in the “How to control your privacy” section below. The services use the following types of cookies:

Strictly Necessary Cookies: These are required for services to function and to meet our legal obligations. If you try to use tools to disable these cookies, parts of the services may not work properly.
Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
Performance Cookies: These allow us or our third-party analytics providers to learn how you and others use and engage with the services so we can understand and improve them.

Information we receive from other sources

We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, if you interact with our social media account on another platform, we may receive certain information about you like your username on that platform.

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How we use your information

We use your information for the following purposes:

‍To fulfill our contract with you

To provide you with the services. We use your information to provide you with the Rewardly services. For example, when you start a video call, we process your images and audio to make that work. We similarly collect and store the messages you send and display them as you direct. We also use the information you provide to us to create and manage your account and to facilitate purchases. When you enable optional features (like connecting your Rewardly account to other platforms), we use information from those services to power the feature (like displaying what song you are listening to on another service within the Rewardly app).
To meet our commitments to the Rewardly community. We work hard to try to make Rewardly a safe, positive place. To do so, we use your information to monitor for and take action against users and content that violate our Terms of Service , Community Guidelines , and other policies. This includes responding to user reports, generating transcriptions of content as part of our investigation, detecting fraud and malware, and proactively scanning medias and other content for illegal or harmful content. We also use certain information, which may include content reported to us, content that violates the Terms, and certain other content widely available on the service (such as names, usernames, avatars, banners, descriptions, and posts), to create systems and models that can be automated to more swiftly detect, categorize, and take action against prohibited content or conduct.
To contact you. We use your information to contact you in connection with your account, such as to verify or secure it with two-factor authentication. We may also use your information to contact you about important product or policy changes and to send you information about your account.
To provide customer service. We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.

For our legitimate business interests

To protect our services. We use information to keep our services secure, to prevent misuse, and to enforce our Terms of Service and other policies against users who violate them. We work with partners to keep our data secure and accurate. This may involve sharing some information (not for marketing) for things like fraud detection and prevention, copyright infringement, data validation, survey follow-ups, and data analysis.
To report on our company’s performance. We use your information to track the fundamental metrics of our business, to perform financial reporting, creating statistics to respond to regulatory obligations, and to debug billing issues.
To personalize the product. We use your information to personalize our services. This information is used to customize your experience on Rewardly such as what you see on your offer list (so that you see the relevant to you first) or features that highlight activity on Rewardly that may interest you. This information also helps us surface Rewardly features and promotions from us and our partners that may be of interest to you. As discussed in the “How to control your privacy” section below, you can choose to what extent we will use your personal information to personalize your Rewardly experience.
To improve our services. We use your information to help us understand how users interact with our services, what features or products users may want, or to otherwise understand and improve our services. This includes information about how you use our services. We may also use certain content that is widely available to better understand, for example, what content is most interesting yo you within completed offers. Similarly, you can limit to what extent we use your personal information for these purposes.
To advertise our services on Rewardly and other platforms. We are proud of the product we've built. We may tell you about our promotions and other features directly in the services and through our own channels, and we spend money advertising Rewardly on other platforms. As part of that, we use certain information to assist in the delivery of our advertising, to measure the effectiveness of advertisements for our own products, and to improve such advertisements in the future.
To contact you. We may use your information to let you know about new products or features we think you’ll like. You may opt-out of receiving such marketing communications. Where local law requires, we will obtain your consent before sending such communications.

To comply with our legal obligations

We retain and use your information in connection with potential legal claims when necessary and for compliance, regulatory, and auditing purposes. For example, we retain information where we are required by law or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any of your applicable legal rights to access, amend, or delete your personal information, we may request additional information from you for the purpose of confirming your identity.

With your consent

‍We may also collect and use personal information with your consent, such as to send you marketing communications where legally required. You can revoke your consent at any time (mostly through our services directly), though note that you might not be able to use any service or feature that requires collection or use of that personal information.

To protect someone’s vital interests

We may collect or share personal data if we think someone’s life is in danger—for example, to help resolve an urgent medical situation.

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How we disclose your information

When you tell us to. When you add your content to the services, you are telling us to make that content available to certain people. Who can access that information is determined by who can access a particular space. For profiles, those permissions are set by the users themself. They control whether their profile is open and accessible to anyone. And these permissions, like size of your friend list, may change over time. Similarly, if you link your Rewardly account with a third-party service (like a social authentication provider), embed content (Youtube player), interact with third party content posted on Rewardly, we may provide certain information to that service or to other Rewardly users to operate that service or feature. We may also disclose your information as you otherwise instruct us or provide us your consent to do so.
With our clients and/or partners. We may provide information to offer providers and advertising/marketing companies we have partnered with to provide you with earning opportunities. This includes market research companies, advertising companies, and cloud providers that host our data and services. We may also provide limited information to advertising platforms to help us reach people that we think will like our products and to measure the performance of our ads shown on those platforms. We do this to help bring more users to Rewardly and make our business successful, and provide only the information required to facilitate these services. This may include information like the fact that you installed our app or registered to use Rewardly. For a complete list of our partners and what information is shared with each, see our Third-Party Partners page.
To comply with the law. We may disclose information in response to a request for information if we believe disclosure is required by law, including meeting national security or law enforcement requirements. Where allowed and feasible, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
In an emergency. We may disclose information if we believe in good faith that it's necessary to prevent serious harm to a person.
To enforce our policies and rights. We may disclose information if needed to enforce our Terms of Service, Community Guidelines, or other policies, or to protect the rights, property, and safety of ourselves and others.
With our related companies*. We may provide information to our related companies, including parents, affiliates, subsidiaries, and other companies under common control and ownership.
Sale, Acquisition, or Transfer of Assets. We may disclose information if Rewardly is evaluating and/or engaging in a merger, acquisition, reorganization, bankruptcy, or sale, transfer, or change in ownership of Rewardly or any of its assets.
Aggregated or de-identified information. We may disclose information that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics in order to describe our business, features, or promotions to partners or the public.

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Data retention

We retain personal information until we determine it is no longer needed for the processing purposes for which we collected or retain it or for legal compliance. You can learn more about data retention periods in our data retention policy .

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How we protect your information

We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. For example, we use Transport Layer Security (“TLS”) to encrypt text and images in transit. We also enforce technical and administrative access controls to limit which of our employees and contractors have access to nonpublic personal information. You can help maintain the security of your account by configuring two-factor authentication .

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How to control your privacy

We believe that users should be able to tailor their Rewardly experience to their preferences, including privacy. And while local laws may require different things, we believe that our users should have at least the same basic ability to shape their experience no matter where they are in the world. Here’s how you can control how we process your information, how to delete or correct certain information, and how to request access to your information. Users in certain places may have specific rights under their local laws. You can learn more about these in the relevant sections below.

‍Be aware of the Rewardly spaces you choose to participate in

You can choose what communities to participate in and what information you add to our services. You can choose what messages to send or post, who to engage with (e.g., one or more particular users or a potentially unlimited group of users), what information to include in your profile, whether to connect any third party services to your Rewardly account, and more. For example, if you choose to be part of the leaderboard, or share your invite link, your content may be accessed by anyone.

‍Customize your personal Rewardly settings

We offer a number of settings that allow you to tailor your experience within Rewardly. Some of these relate to specific features: for example, you can choose whether to display your current presence status or set your profile to "private" in your User Settings page.

You can also access other privacy-specific settings in your User Settings. For example, you can decide who can add you as a friend, and more. This is also where you can limit certain types of processing of your information:

Limit our ability to use your data to improve our services. We offer certain settings that allow you to limit the information we collect to help us understand how users use our services, what features or products they may want, or to otherwise help us improve our business. If you turn off these settings, we will stop collecting and using certain event and log information as described in these settings.
Limit our ability to personalize Rewardly for you. We offer certain settings that control whether and how we may personalize Rewardly for you, such as offering you relevant recommendations for in-app content and features. If these settings are disabled, we will stop collecting and using certain event and log information as described in these settings.

You can learn more about these settings in our Help Center . The default and availability of some of these settings may be different depending on factors like your age or location.

Disable or delete your account

You can disable your account via the User Settings menu. Disabling your account stops the processing of new data, but allows you to reactivate your account up to 30 days without interruption to you. After those 30 days your account permanently deletes identifying information and anonymizes other data as described in our data retention policy . You can learn more about how to delete your account in this Help Center article .

Manage your content

You may edit or delete specific pieces of information within the services:

You can edit or delete any message you have sent or content you have posted if you still have access to the space where you posted it.
You can edit or delete any profile information you have added if you have the permissions needed to do so.

Content may be retained by Rewardly for use as described elsewhere in this policy and in our data retention policy . Also, in limited circumstances, we may have a legal obligation to retain certain information, even if you delete the information or your account.

Access your information

If you want to see what information we have collected about you, you can request a copy of your data in the Privacy section of your User Settings. You should receive your data packet within 30 days. Data is delivered in a formats including PDFs, JSON, and any other file format you used when uploading attachments to the services. You can learn more about how to access your information in our Help Center .

Manage cookies

To control how information is collected and used from cookies on the services, you can take one or more of the following steps.

You can disable and manage some cookies through your browser settings. You will need to manage your settings for each browser you use. You can find instructions for how to manage Cookies in popular browsers such as Internet Explorer , Firefox , Chrome , Safari (iOS) , Safari (Mac) , and Opera .
To disable analytics cookies, you can use the browser controls discussed above or, for certain providers, you can use their individual opt-out mechanisms, such as Google Analytics Opt-Out.
Your mobile device may also include browser settings to manage the use of cookies. Your device may also have settings to control the collection and use of information in your apps.
Third party groups also enable you to limit how cookies are used for advertising purposes by participating third parties. You can learn more at Network Advertising Initiative , the Digital Advertising Alliance , and for users in the EU, the European Interactive Digital Advertising Alliance .
Depending on where you are accessing our services, you may be able to adjust your cookie preferences at any time through a cookies banner or by selecting “Cookie Settings” from the footer or menu on our website.

If you disable or remove cookies, some parts of the services may not function properly. Information may be collected to remember your opt-out preferences.

Questions or concerns about your privacy? You can email us at [email protected] .

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International data transfers

We are based in France, and we process and store information on servers located in France. We may also store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. These data transfers allow us to provide our services to you. By accessing or using our services or otherwise providing information to us, you understand that your information will be processed, transferred, and stored in France and other countries, where different data protection standards may apply and/or you may not have the same rights as you do under local law.

If you qualify for a client survey, we'll never share your contact info directly. They'll send us a unique ID and survey link, and we'll invite you to participate. By using our service, you agree that your data may be stored outside your home country for processing.

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Data Protection Officer

You can contact Rewardly Data Protection Officer at [email protected] for personal data protection and processing matters. See the section “Contact Us” below.

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Information for Users in the EEA, United Kingdom, Switzerland, and Brazil

Certain local laws, such as the European Union’s General Data Protection Regulation (GDPR) and Brazil’s Lei Geral de Proteção de Dados (LGPD), require services to provide information about the information they collect, how they use it, and the lawful basis for processing it. We’ve described most of that already in the earlier portions of this Policy.

‍Exercising your rights: As described in the “How to control your privacy" section above, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. If you are located in certain regions, including the European Union, you may have additional rights that you can exercise through the Rewardly app directly or by contacting us:

Right of access to your personal data
Right to rectify your personal data if they are incorrect
Right to erase your personal data
Right to limit the processing of your personal data
Right to the portability of your personal data
Right to object to the processing of your personal data
Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

If you have any questions about these rights or wish to exercise control over your information, please reach out to [email protected] .

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. We always indicate the date the last changes were published, and if changes are significant, we’ll provide a more prominent notice as required by law, such as by emailing you or highlighting the changes within the services.

Contact us

Email us at [email protected] with any questions about this Privacy Policy or how we process your information. We’ll be happy to help.

To contact Rewardly’s Data Protection Officer, please email [email protected] .

You can also reach us by mail if you want. You can contact us at:

Rewardly

ATTN: Privacy Policy

60 rue François 1er
75008 Paris
France